RIK0048A System Support Options

System Evaluation, 1 Visit

A System Evaluation is required when service has lapsed for longer than 1 year or the title of the system has been transferred.

A system evaluation also includes a calibration and the estimated time per system evaluation is 2 days but it could take longer depending on repairs required or problems discovered during the calibration process. The price of a SE includes on site labor as well as factory support engineering labor. On site labor for necessary repairs is included in the price of the SE, but the cost of parts required for repairs is not included. Charges for parts and freight will
be billed separately.

Services performed during a system evaluation.
1. Check all instrument interconnections. Including all AC mains cables for wear.*
2. Check and reset system reference clock if drifted.
3. Perform a vibration test to find any loose coax connections.*
4. Inspect, for damage and wear, Testhead to Fixture interface including 80 DC pins, 5 High Current pins, 8 RF coax connectors and 7 Microwave coax connectors.*
5. Check manipulator for safety and wear. Adjust manipulator as required for alignment.
6. Test UPS batteries to ensure that system is properly powered during a power outage. Test UPS to insure that line filtering is still functioning correctly to protect from voltage transients which would damage system.
7. Inspect on-site calibration kit for any mechanical damage.
8. Run all system level diagnostics to check DC, RF and Microwave components for problems. Diagnose any problems to the module level. All required factory support is included.*
9. Replace any parts that have failed or show extreme wear and are close to failure.
10. Perform complete calibration. RI will ship a calibrated kit to IBM IRE to use for the three calibrations that will be performed.*
11. Gather a set of instrument information for future off site emergency support.

*NOTE: For items 1,3,4,8 and 10: These steps are required to determine which of the coax interconnects has
come loose during shipping. These loose connections will cause intermittent failures over time, and they are very
hard to detect and repair prior to failure.

Applications:
Required if System ownership has been transfered.